90-Day Return Policy

We want you to feel confident with your purchase. That’s why we offer a 90-day return policy, meaning you have 90 days after receiving your order to request a return.

To be eligible for a return, your item must be:

• Unopened and unused
• In perfect condition
• In its original packaging
• Returned with all original accessories and components
• Accompanied by proof of purchase

Products that have been opened, used, damaged after delivery, or returned without their original packaging may not be eligible for a refund.

To request a return, please contact us at thenursenesttco@gmail.com.

If your return is approved, we will provide you with instructions on how and where to send your package. Items returned without contacting us first may not be accepted.

Damages and Issues

Please inspect your order when it arrives.

If your item is defective, damaged during shipping, or you receive the wrong product, contact us as soon as possible at thenursenesttco@gmail.com so we can review the issue and make it right.

In these cases, please include photos or other relevant information that helps us verify the issue.

Non-Returnable Items

For hygiene and safety reasons, products that have been opened or used cannot be returned for a change of mind.

This does not affect returns or refunds for products that arrive defective, damaged, or incorrect.

Gift cards, if offered, are also non-refundable.

Exchanges

If you would like a different item, the fastest option is to request a return for the original product and place a new order once the return has been approved.

Return Shipping

For standard returns or changes of mind, return shipping costs are the responsibility of the customer.

If the product arrived damaged, defective, or incorrect, we will review the situation and provide an appropriate solution.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, the refund will be issued automatically to your original payment method within 10 business days.

Please note that your bank or payment provider may take additional time to process and display the refund.

If more than 15 business days have passed since your refund was approved, please contact us at thenursenesttco@gmail.com.